This Privacy Policy explains how Production Roofing LLC collects, uses, and protects information through our website and Production Roofing OS, our internal roofing operations application.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information such as name, email address, phone number, and service address.
- Roofing project information such as inspection notes, job details, estimates, invoices, schedules, messages, and uploaded photos.
- Account information for authorized Production Roofing OS users, including login identifiers and role-based access details.
- Website or app usage information needed to operate, secure, and improve our services.
How We Use Information
We use information to provide roofing services, manage customer relationships, schedule work, prepare estimates and invoices, communicate about projects, operate Production Roofing OS, maintain security, and improve our business operations.
Sharing Information
We do not sell personal information. We may share information with service providers that help us operate our website, cloud systems, communications, scheduling, payment, or business tools. We may also share information when required by law or to protect our rights, customers, users, or services.
Production Roofing OS
Production Roofing OS is intended for authorized Production Roofing LLC staff and approved users. Data entered into the app may include customer records, roofing job details, estimates, invoices, scheduling information, notes, photos, and operational activity history. Access is role-based and limited to authorized users.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of electronic storage or transmission is perfect, so we cannot guarantee absolute security.
Data Retention
We retain information as long as reasonably needed for roofing operations, customer service, accounting, legal compliance, dispute resolution, security, and business records.
Your Choices
You may contact us to request access, correction, or deletion of personal information, subject to legal, accounting, and operational requirements.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Production Roofing LLC
Phone: (480) 200-4220
Website: production-roofing.com